Refund Policy

Returns we consider

We accept eligible returns of new products for both defective and non-defective reasons, including a change of mind or an incorrect choice, and we accept exchange requests. Ask within 30 days after delivery. A non-defective item must be unused and in original condition; damage, defects, wrong goods, missing parts or a materially inaccurate description can also be raised.

Ask before sending

Send your order number, checkout email, reason and requested resolution to reeveswilliam6003897@gmail.com. For an item problem, keep the packaging and parts and supply clear photos or video. Wait for our approval and confirmed return address and instructions before mailing. Our correspondence address is not necessarily a returns facility.

Postal label and refund

An eligible order includes a free prepaid return label inside its package. After approval, use it for the postal return; contact us if the label was lost or missing. We charge no restocking fee. Exchange fulfillment depends on review and available stock. We process or initiate an approved refund to the original payment method within 10 days; bank posting can take longer. Non-excludable consumer rights remain.